KNL Trading Co. guarantees that all newly produced goods sold under the
"KNL"
brand,
whether they are purchased "offline" or "online," will be free
from material and
production flaws.
In accordance with the warranty terms (warranty card) included with the
products, KNL offers a warranty for its manufactured (either in-house or through
outsourcing) goods.
After a product is purchased, installed, and used, it cannot be returned or
refunded unless there are manufacturing flaws, shipping damage, or the incorrect
item(s), which will require additional verification.
We allow returns within 7 days of delivery, so you have that much time to ask
for a return after you receive your goods. The supplied item must be in the same
condition as when it was sent to you—unworn or unused, with tags still on, and
in its original packaging—in order to be eligible for a return. Please email us
at knlhealthydrops@gmail.com to arrange for a return pickup in
order to start
the return process. As soon as your return is received, examined, and approved
for a refund, we will tell you. Following approval, the refund will be started
seven days after the return is received and will be automatically applied to the
original payment method. After processing, the refund will be credited within
ten days.
Product orders placed online will be delivered within 15 days of complete
payment (paid through an online payment method) being received at
https://knlhealthydrops.com.
You might need to cancel the order in some circumstances. Order cancellation is
possible up until the point of goods shipment. No requests for cancellation will
be handled once your product is dispatched.
The buyer must phone our customer service department or send an email to
knlhealthydrops@gmail.com (before the item is dispatched) to start a
cancellation or refund with transaction details for an order (full payment made
using an online payment gateway) on https://knlhealthydrops.com.
You will receive a complete cost return from KNL. The original payment
method(s)
used to complete the order will get the refund.